Export Clerk - Reed : Job Details

Job Opportunity: Export Clerk

Location: Stanwell – TW19

Hours: Monday - Friday 9-5, with 1 in 4 Saturday's

Package: Up to £28,000 DOE 

My client is seeking a friendly and professional individual to join a dynamic team coordinating pet travel logistics. This role is ideal for someone with a passion for animals and a strong background in Freight forwarding.

Key Responsibilities:

• Manage end-to-end pet travel arrangements, ensuring compliance with DEFRA and international Export regulations.
• Apply IATA Live Animal Regulations to ensure safe and humane transport.
• Maintain accurate customer records and track leads using CRM systems.
• Communicate clearly and empathetically with clients, providing exceptional service.
• Collaborate with internal teams and external partners to improve service delivery.
• Stay informed on industry trends and regulatory changes.

Candidate Will be/Must have:

• Previous experience in air cargo, logistics, or animal transportation is desirable.
• Strong customer service and communication skills.
• High attention to detail, especially under pressure.
• Proactive problem-solving and self-motivation.
• IT proficiency (Microsoft Word, Excel, Outlook).
• Ability to work one weekend in four (with flexibility for overtime or time off in lieu).

Benefits:

• Incentive Scheme: Earn between £4,000 - £10,000 per year on top of above basic salary, based on individual performance.
• Work-Life Balance: A 35-hour work week
• 28 days of holiday (inclusive of bank holidays).
• Flexibility: Overtime or days-in-lieu options for additional hours.
• Supportive Environment: A team that values collaboration, innovation, and a love of animals.