Executive Support Manager - Yolk Recruitment Ltd : Job Details

Yolk Recruitment Public Sector and Not-for-Profit is proud to be working with an organisation whose vision is to make Wales the place of choice for health, care and wellbeing innovation. As a catalyst for change, they support the accelerated development and adoption of innovative health and social care solutions making a positive difference to people and families across the nation.

The Opportunity

We're seeking a forward-thinking Executive Support Manager to work directly with the CEO, helping to shape performance, systems and strategy across the organisation.

This is a strategic performance management position - giving you a broader view across the whole business, ensuring data, systems and processes are integrated, and enabling smarter decision-making.

This is an opportunity to step into a pivotal role where you'll influence how the organisation performs, connects and delivers. You'll work directly with the CEO, bringing innovation and efficiency to the heart of operations, and helping ensure strategy translates into measurable impact.

What you'll be doing

• Ensuring strategic priorities are delivered and performance is monitored effectively.
• Driving smarter ways of working by advising on digital tools, to include development of Artificial Intelligence systems with the team, along with IT system integration that results in enhancements of working practices.
• Supporting colleagues as a "super user" - not an IT expert, but someone who can guide others on how to get the most from technology.
• Enhancing data assurance - ensuring CRM systems and data sources are accurate, so performance reporting is insightful, visual and impactful.
• Leading on performance monitoring and reporting, providing clarity and assurance against business objectives.
• Supporting system integration and identifying opportunities to improve efficiency.
• Coordinating projects, meetings and stakeholder engagement activities that strengthen relationships across the organisation and beyond.
• Preparing high-quality reports, briefings, and Board papers.

What we're looking for

We're looking for someone who combines strong operational skills with a tech-savvy mindset. You'll bring:

• A proven track record of operational or performance management support at senior level.
• The ability to see the bigger picture across the business, while managing detail with precision.
• Excellent communication skills - able to engage confidently with colleagues, stakeholders and partners.
• Strong digital awareness: confident navigating IT systems, with curiosity to explore new tools and develop yourself as a super user.
• Experience ensuring data quality and turning information into meaningful performance insights.
• An understanding of the public sector and/or health environment would be an advantage, but is not essential.

Benefits

• Be part of?a small, agile and friendly team??
• Inclusive and flexible?working?culture??
• Values-based organisation
• Supportive work-life balance?with a?generous holiday entitlement - 30 days annual
• leave plus?additional?public holidays??
• Pension scheme supported by an employer contribution of 9%??

To Apply

Please contact Hannah Welfoot at Yolk Recruitment to access the full Job Description and Equal Opportunities Form.

To apply, please submit your?up-to-date CV and a supporting statement (no more than two A4 pages long) simply explaining?how you meet the essential criteria for this role which is detailed in the job description.

Closing date: 4pm Wednesday 10th September 2025

Interview date: In-person interview at Cardiff Bay office Tuesday, 23rd September 2025.

Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs.

Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.