Executive Assistant Travel Arrangements Focused - Page Personnel Secretarial & Business Support : Job Details

We are looking for a detail-oriented and proactive Executive Assistant to manage business travel needs and deliver high-quality customer service in a professional services environment. The successful candidate will efficiently organise and manage all aspects of business travel, ensuring a seamless experience for staff in our Temple Quay office.

Client Details

Our client is a prominent firm in the professional services sector, boasting a sizeable team of highly skilled professionals. With an established reputation for excellence and innovation, this company prides itself on its strong customer focus and commitment to delivering top-notch service across all areas of its business.

Description

You will ensure the smooth running of all booking processes across the business. You will be the central point of contact ensuring compliance with agreed SLA's. Responsibilities will include:

• Comms and process updates
• Contribute to continuous process improvements/policy updates
• Coordinate OC air miles/loyalty points
• Track reasons for offline bookings and actively following up where further training may be required
• Contribute to the maintenance of the approvals process
• Review and approve (or decline) of out of cap bookings
• Ensure "high touch" transactions are within contract parameters and therefore cost effective for the firm
• Monitor online transactions to ensure contract is operating at required online adoption rate
• Lead quarterly service delivery meetings and follow up on actions
• Regular engagement and consultation with Travel Reps and PA's to understand and resolve any operational issues and act upon ongoing feedback
• Point of contact for internal queries and Service Desk escalations
• Prepare and Publish quarterly travel news letter to the firm
• Track out of policy bookings/application of travel policy
• Working with the expenses team track out of policy spending/repeat offenders from a travel booking perspective including appropriate follow-up with individuals
• Responsible for the analysis and presentation of travel data
• Carbon reporting requirements
• Assist with business Insurance requirements from a travel perspective

Profile

A successful Executive Assistant should have:

• An understanding of travel booking tools i.e. Online Booking Tools or Global Distribution Systems preferred
• Excellent organisational ability
• Good verbal and written communication skills
• Ability to actively engage with and influence a range a stakeholders
• Willing to learn new systems and processes
• Good commercial awareness
• Proven track record in data analysis/reporting
• Good Excel skills
• Strong attention to detail
• Sense of responsibility and ownership with a focus on getting the job done

Job Offer

• A competitive salary ranging from £30,000 to £40,000 dependent on experience
• Flexible Hybrid Working - 3 Days Office, 2 Days Home
• A unique and vibrant company culture.

This is an excellent opportunity for a dedicated professional looking to make their mark in a reputable company. If you believe you have the skills and experience to excel in this role, we encourage you to apply.