Estate Agent Office Manager - AMR - Specialist Property Recruiters : Job Details

Our clients are looking for a Office Manager in their Colburn Office. Key Responsibilities

• Provide hands-on leadership to the branch team, encouraging collaboration and maintaining high standards
• Oversee daily operations to ensure a smooth and efficient customer experience
• Manage a portfolio of residential properties, supporting the team in delivering results from instruction to completion
• Conduct market appraisals using local insight and property expertise to win new business
• Support sales performance through effective lead generation, negotiation, and pipeline management
• Build lasting relationships with clients, offering guidance throughout their property journey
• Monitor KPIs and contribute to branch planning and performance reviews
• Mentor and support team members in their professional development
• Work closely with colleagues across Marketing, Sales Progression, and Administration to deliver a seamless service

What We Are Looking For

• Experience in estate agency, ideally with previous management or team leadership responsibility
• NAEA Qualification is preferred; however we would consider applicants who are willing to complete the qualification within 6 months
• Strong communication and interpersonal skills
• Confident in making decisions, managing priorities, and solving problems proactively
• Good organisational skills and attention to detail
• Comfortable using CRM software and Microsoft Office
• Full UK driving licence and access to a car
• Knowledge of the local area and a genuine interest in property