Employment Advisers x 4 - Tina Lacey Recruitment : Job Details

Employment Advisers x 4

Gateshead, North East

£27k - £30k Interviewing asap for a September start

Permanent Full Time

The Restart Scheme is a government initiative designed to support individuals who have been claiming Universal Credit for a significant period and are actively seeking employment. It provides tailored support to help individuals overcome barriers to work and find sustainable employment. Our client has successfully been delivering public services since 1998. They are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Are you passionate about making a difference and helping others? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?

Then consider the role of Employment Adviser

What is the role about?

Employment Advisers are the front line of our client. The main purpose of the role is to support unemployed jobseekers (our participants) with finding and sustaining employment, engage with employers and make local communities aware of the benefits of our service. Our participants are the lifeblood of our business, and providing them with an excellent service is at the very core of the Employment Adviser role.

Just some of your day-to-day responsibilities will include:

• Meeting with jobseekers, identifying any challenges and barriers with finding employment
• Booking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many others
• Supporting jobseekers with CV writing and job application process
• Liaising with employers to identify any employment opportunities for the jobseekers
• Outreach work – promoting our client within the local community

Key to your success in this role is to demonstrate the ability to build rapport, show empathy, motivate people and influence their perception of working

What’s in it for you?

A generous base salary and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of benefits, which include:

• 25 days annual leave plus statutory bank holidays
• Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found on our website
• With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

Our amazing training provider live and breathe their values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Their company values – "we are fair open and honest; we take ownership, and we work together".

To be successful in this role, we are looking for someone with:

• Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities
• Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)
• Experience of working in a performance target driven environment
• Willingness to travel locally (e.g. to meet customers/employers).

A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents.

To apply please email for the role of Employment Adviser, Gateshead, North East your cv to

Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and employability sectors nationwide. We are committed to giving full free pre-interview advice and guidance right throughout the interview process.