Employee Benefits Consultant - Reed : Job Details

Reed Financial Services are pleased to be representing an award-winning Financial Planning and Wealth Management firm. They seek to add a Consultant Support to their growing team on a salary paying up to £35k per annum. This role will involve undertaking a lead support role to the Employee Benefits Consultants and Directors to ensure clients receive a consistent high level of service and support.

Key Responsibilities:

• Ensure a clear audit trail is maintained for all client records
• Ensure timely delivery of employee benefits scheme processing for group risk, group private medical insurance and other schemes/policies as required
• Provide administrative support for new, existing and complex schemes
• Manage Auto-Enrolment compliance for all pension schemes
• Manage annual renewal and market reviews for all existing group risk schemes
• Prioritise and process claims and keep client and consultant up to date with progress
• Ensure bespoke compliance documents are accurate and up to date
• Process monthly payments, ensuring that the contributions are correct
• Organise and prepare for client governance and pre-renewal meetings
• Complete follow-up actions from client meetings in line with instructions from consultant, liaising with both client, insurer and pension provider as required
• Check and issue policy documentation
• Assist clients with the implementation of Employee Assistance programmes
• Prepare Employee Announcement Letters for new and existing schemes
• Draft proposition documents, reports and presentations for consultants
• Ensure IO is up to date and opportunities are added and maintained regularly and correctly, in consultation with the Employment Benefit Consultant/Director
• Liaise with consultants and clients to ensure all contractual obligations are fulfilled
• Undertake project activity to ensure the efficient running of the office e.g. streamlining processes and documents, create framework for checking work, ensure templates/documents are correct and in the right place, workflow management.
• Maintain and update my talent development record, via their company App, ensuring my objectives are up to date and impact of any training is recorded

Essential Experience:

• R01 Regulation and Ethics and GR1 Group Risk Qualifications
• Good understanding of systems and processes for EB
• Providing accurate and timely administration support
• Mandatory compliance training group
• Knowledge of pensions, group risk and healthcare, group pensions administration, automatic enrolment duties, group life, group income protection and group critical illness schemes and employee assistance programmes
• Business protection
• Insurer offers
• Pension provider systems
• Attention to detail/accuracy
• Computer literate and data management
• Analytical
• Good organisation and prioritisation skills
• Ability to build and maintain relationships
• Communication – written and verbal
• Ability to follow rules and procedures
• Trust and integrity

Desirable:

•  R04 Pension and Retirement Planning Qualifications
• Progressing towards the Diploma in insurance
• Development of others
• Knowledge of products and services advise on
• IO
• Commercial awareness

KPI’s:

• Accurate and timely information provided
• IO and Corporate Spreadsheet accurate and up to date
• Building client relationships
• Client satisfaction and zero complaints
• Positive feedback from colleagues
• Adherence to procedures
• Task management (diary)