Ecommerce Trader - Kingdom People : Job Details

Job Title: Ecommerce Trader

Salary: Negotiable depending on experience

Location: Halifax

Our client is looking to recruit an experience Ecommerce Trader / Executive to join their team based in Halifax. This is an excellent opportunity for someone who is wanting to grow and take their career to the next level.

Role Summary:

An Ecommerce Trader is adept at overseeing multiple online platforms, optimising product listings, and maintaining a consistent brand presence. Utilising tools like Akeneo & Intelligent Reach to enhance product data, reduce clearance stock, and drive increased performance. You will create insightful reports, collaborate with cross-functional teams, and ensure compliance with SLAs to ultimately grow the sales & profit in each platform.

Key Responsibilities:

• Oversee day-to-day operations on multiple online marketplaces & websites, ensuring smooth and efficient operations.
• Work with internal teams such as Marketing and Design to manage product listings, optimizing content, and ensuring accuracy of data for each platform.
• Ensure a consistent and appealing look and feel for products across all channels.
• Implement brand guidelines and maintain a strong brand presence on each platform.
• Utilize Akeneo or similar tools to optimize product data for each channel, seeking to improve search visibility and conversion rates.
• Responsible for reducing the volume of clearance stock and whilst maximising the return from it.
• Generate regular reports on current performance to KPIs, reasons for current trading, customer feedback, and market trends.
• Provide actionable insights from channel data to contribute to strategic decision-making, ranging, process and pricing.
• Develop and execute growth plans for specific product categories and channels.
• Identify opportunities for expansion and work with other departments such as marketing & commercial to implement strategies to increase sales and profit.
• Monitor and ensure compliance with each channel's Service Level Agreements (SLAs).
• Work with the Customer Services team to address customer inquiries, reviews, and feedback to enhance customer satisfaction. It is key to the performance on each channel.
• Implement promotional campaigns and product launches across various channels.
• Identify areas for process improvement and efficiency in managing marketplace operations.
• Stay updated on ecommerce trends and technology advancements to enhance overall performance.

Qualifications and Experience:

• Proven experience in ecommerce marketplace management, preferably within a manufacturing or retail environment.
• Strong analytical skills with the ability to interpret data and derive actionable insights.
• Familiarity with Akeneo, Intelligent Reach or similar product information management tools.
• Excellent communication and collaboration skills.
• Knowledge of online marketplace trends, best practices, and competitor landscapes.
• Demonstrated ability to drive growth and meet performance targets.