Duty Manager - Apex Resourcing Ltd : Job Details

Duty Manager, exceptional opportunity to join one of London's finest 5-star hotels, located in the heart of Soho London, as a Duty Manager looking after the Front Desk operations.

As the Front Desk Duty Manager, you will lead a fantastic Welcome Desk team, ensuring seamless Front Desk operations and an exceptional guest experience throughout the hotel.

Responsibilities:

• Lead the Welcome Desk, ensuring seamless guest arrivals, departures, and assistance.
• Motivate and supervise a team to deliver exceptional service.
• Engage with guests fluently in English, providing personalized recommendations and assistance.
• Foster relationships with guests, promoting hotel amenities and services.
• Excel in problem-solving and multitasking in a fast-paced environment.

Desirable Experience:

• Previous supervisory role in Front of House or Front Desk in hospitality.
• Proficiency in English communication, both verbal and written.
• Strong computer skills, including Word, Excel, and Opera.
• Exceptional interpersonal skills, adept at building rapport.
• Proven ability to multitask and prioritize effectively.

Rewards:

• Competitive base salary: £32,000 p/a + excellent benefits + incentives
• Complimentary team meals.
• Extensive learning and development programs for career growth.
• Exclusive rates for accommodations, dining, and spa services.
• Travel discounts at a global network of hotels.
• Well-being and health benefits.
• Referral incentives, holiday benefits, and pension plans.

Apex Resourcing Ltd, Hotel and Hospitality Recruitment Specialists, are acting as a recruitment agency for this Front Desk Duty Manager Jobs reference: 16427637 Location: Soho, Central London, W1, United Kingdom. Synonyms: Reception Manager, Front Desk Manager, Duty Manager, Front Desk Supervisor, Welcome Desk.