Director Service Operations - ACS Performance : Job Details

The successful Director Service Operations will be responsible for the Service operations strategy, for coordinating Installation & Maintenance global processes, building a best-in-class service delivery blueprint with processes, roles, systems, and standards.

The role will include but no limited to:

• Work closely with the Divisional & CSCs Management to define improvement plans and objectives in line with the service strategy portion of the service operations roadmap.
• Contribute to business operations strategy development.
• Accountable for for coordinating end-to-end global processes on Installation & Maintenance under the Business Excellence.
• Build highly capable team of leaders to execute advancements in waste reduction, capacity expansion and flow acceleration.
• Lead overall project pipeline and drives global common metrics including productivity, cost, quality, delivery, lead time and safety.

To be successful in this role of Director Service Operations we would love to speak to anyone who has experience of:

• Bachelor's degree in relevant field or a combination of education and work experience; Master's degree will be a plus.
• Black Belt is a must

• At least 7+ years of relevant industry experience
• Proven experience in senior service operations management, preferably in the Automotive industry

ACS are recruiting for a Director Service Operations. If you feel that you have the skills and experience required in this advertisement to be a Director Service Operations, please submit your CV including an outline of your experience as a Director Service Operations It is always a good idea to include a covering letter outlining your experience as a Director Service Operations with your application as this will enhance your chances of selection and improve your prospects of landing the Director Service Operationsrole you desire.