Direct Account Manager - Appcast Enterprise : Job Details

Hitachi Heating and Cooling Solutions UK&IRE are focusing on the growth of the business and looking for a sales manager to create long-term trusting relationships with our customers. This will be through the development of close relationships with installing contractors, consultants, M&E companies and end user clients. The primary role is to drive sales of our VRF, Chiller and Heating systems into the HVAC market through direct sales with contractors and a strong share of specification led project work through consultants. This regional role covers the North of England, with a particular focus on the Manchester, Liverpool, and Leeds areas.

What we offer

• Competitive salary and bonus plan
• Paid holidays and sick pay
• Comprehensive benefits package including pension, medical, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products
• Extensive product and on the job/cross training opportunities with outstanding resources available
• Encouraging and collaborative team environment
• Career development through various career ladders
• Dedication to safety through our Zero Harm policy
• Access to business resource groups
• Training on our company values
• Company vehicle

How you will do it:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Provide design and application advice to customers promoting energy efficient solutions for their projects
• Work closely with customers to negotiate contracts / projects and close agreements to maximise profits
• Develop new business opportunities with existing clients and / or identify areas of improvement to meet sales targets
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• A proactive introduction of our product portfolio in order to assist in the decision-making process for clients i.e., provide run cost calculations, co2 calculations, installation requirements, features and benefits etc.
• Present to customers covering the features and benefits of our product portfolio, CPD’s and other subjects such as legislation requirements  

What we look for:

• Min. 4 years technical experience with HVAC
• Design and application experience in air conditioning, chillers, heating and control systems with the ability to guide clients through design concepts as necessary
• Knowledge and understanding of current legislation
• Experience of presenting on both power point and system training to customers   
• An ability to multitask several client requests at the same time.
• Excellent verbal and written communication skills.
• Able to use own initiative and high level of personal organisation.
• IT literate – good background of utilising Excel, PowerPoint, CRM – Salesforce and Outlook.
• Attributes: Enthusiastic, structured, methodical, self-motivated. 

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