Desktop Support Engineer - Global Technology Solutions Ltd : Job Details

Role: Desktop Support Rate: £140 per dayHours: Standard officeLocation: LondonGTS has an exciting IT Contract for a Desktop Support Engineer in Central London. Initial 3-6 month contract but this may be extended.This is a site-based contract role but will cover multiple sites and is inside IR35. As a result, this role is suited to umbrella contractors only.DBS will be required This role is suitable for candidates able to start immediately Key roles/Activities * Windows and OSX environment support* Support of administrative activities and tasks* Support project work to develop technical solutions (for example rollout)* Support Clients in second level support and day by day business* Perform analysis and solutions of incidents in day by day business* Report and present progress of project work (effort, status, meetings etc.) to project leads* Desk moves* Managing Hardware for leavers and joiners and providing breakfix support (monitors, keyboards, phones, printers)* AD admin/PM admin for user accounts * New Laptop build check/installs/rebuild checks* Software installations* Folder Permissions/lockdowns* Mobile Device Configuration* Pitch/Meeting room support (Off and On-site)* Hardware incidents (Printers, Laptops, Desktop )* Software incidents (O365, Windows 7/10, bespoke applications )* Landesk/Anti-VirusKey skills and Experience * Proficient in end user operating environments (Win 7 / 8 / 8.1/10) and OSX environments* Good knowledge of O365 and Adobe software* Good organisation, communication and incident/request management skills* Mobile device knowledge, BES and ActiveSync, apple, android, blackberry skills* Good communication and customer service skills* Good problem solving and troubleshooting skills* Experience in working for a large organisation supporting hundreds of users.* Ability to work within SLAs.* Weekend overtime work and 24/7 on call may also be required."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy..