Desktop Engineer - McGregor Boyall : Job Details

Desktop Engineer, Troubleshooting, Printer issues, PC issues, Remote desktop

Desktop Engineer

Contract - 12 months+ - £230/day inside IR35

London - mostly onsite 9am to 5pm

Role

• The successful candidate will provide (L1/L2 ) IT Helpdesk / Desktop Support both locally and remotely.
• Technical troubleshooting and resolution of end user computer hardware and software issues.
• Provide on-site and remote IT troubleshooting and incident resolution support services for PC
• Manage individual workflow and maintain current ticket queue via IT ticketing system
• Understanding of IT infrastructure including networking

Requirements

• Hands-on technical experience with Windows 10, Mac, Microsoft Active Directory, Exchange, Networking
• Experience with remote access and remote control tools to support remote employees.
• Excellent communication/interpersonal skills, ability and willingness to learn

Desktop Engineer, Troubleshooting, Printer issues, PC issues, Remote desktop

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.