Deskside Support - Randstad Technologies : Job Details

Deskside Support Engineer

Salary: £40,000 per annum

Location: London (On-site, 5 days per week)

A global consultancy firm is looking for an experienced Deskside Support Engineer to join their team on a permanent, on-site basis. In this hands-on role, you'll be the first point of contact for all IT issues, providing comprehensive technical support to end-users across sites nationwide. You'll be a key player in ensuring all IT systems are running smoothly and staff can work efficiently.

In this role, you will be responsible for:

• Providing hands-on and remote support for Windows 11 and other operating systems.
• Troubleshooting and resolving hardware issues for a wide range of devices, including laptops, desktops, printers, and mobile devices.
• Managing user accounts and permissions within Active Directory.
• Supporting and troubleshooting Microsoft Office 365.
• Delivering IT support for financial applications.
• Providing effective support to users located nationwide.

The successful candidate should have experience with

• Windows: Extensive knowledge of Windows Server, Windows 11, and other operating systems.
• Hardware & Software: Proficient support for laptops, desktops, printers, and scanners.
• Telephony & Mobile Devices: Extensive experience with IP telephony and mobile device management.
• System Administration: Hands-on experience with Active Directory and a solid understanding of Azure Virtual Desktop.

Desirable

• Previous experience in the Banking, Financial Services, or Insurance sectors.

Salary: £40,000 per annum |Location: London (On-site, 5 days per week)

If you are an experienced IT support professional and are seeking a new challenging role then this is the perfect opportunity for you. If interested please apply directly to the ad or email CVs to

Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.