Key skills and responsibilities;
- Pricing off customers plans to prior to CAD designs being produced.
- Using specification and budget information provided by the Commercial/Retail Sales teams to provide the correct products and information to the customers plans.
- Producing bathroom and kitchen designs from brief created via the Retail and Commercial teams.
- Visiting customers at their homes to conduct surveys and provide accurate measurements for CAD designs.
- Dealing with customer complaints to a satisfactory level within the Company’s guidelines, for Commercial customers and if necessary, visiting sites to establish what the problems are.
- Producing kitchen designs using Fusion for retail or commercial customers.
- Providing drawings, using DOMUS and technical illustrations to help showroom staff and commercial teams.
- Providing fitters or builders with technical information and products.
- Supplying all necessary first fix technical specifications to installers on request from the account manager or the clients.
- Provide support to showroom staff during busy periods, assisting customers in the showroom, in a polite, helpful and friendly manner.
Personal Attributes;
- Excellent People Skills
- Smart personal appearance
- Clear and positive communicator with good negotiation and influencing skills
- Relevant experience with face to face customer sales in a similar environment or possesses the underlying traits to fulfil this role.
Education and Qualifications;
- A good level of verbal, written and numerical literacy
- Relevant experience in a similar environment
- Full UK driving licence