Design Lead - Xpertise Recruitment Ltd : Job Details

Contract: Design Lead

Hybrid (2 days on-site as needed) | £550/day (Outside IR35) | 12 months+

We're looking for an experienced Design Lead to drive the end-to-end design of a new student management solution. This role will shape integrations across CRM, LMS, and student record systems in a large-scale Higher Education transformation.

What you'll do

• Lead design across CRM, LMS, and student systems.
• Mentor Business Analysts and ensure high-quality requirements.
• Run workshops with global stakeholders across business & IT.
• Translate requirements into design artefacts, user stories, and Agile deliverables.
• Ensure solutions align with the student lifecycle, policies, and architecture principles.
• Champion user-centred design with a strong focus on UX & accessibility.

What we're looking for

• Strong design leadership on large-scale CRM/ERP/student systems programmes.
• Knowledge of the student lifecycle & Higher Education processes.
• Hands-on with Salesforce, Canvas LMS, and SITS (Tribal).
• Skilled in Agile delivery, stakeholder management, and design tools (Lucidchart/Miro).

Nice to have

• HESA, GDPR & Higher Education regulatory knowledge.
• UX/UI & accessibility (WCAG) expertise.
• API-first, Azure, and integration experience.

Full-time | Hybrid | 12 months initial (scope to extend)