Debt Recovery Assistant - Inside IR35 - £25 per hour - Surrey - Ashdown Group : Job Details

A government body is seeking an experienced Debt Recovery Assistant to be responsible for assisting the Debt Recovery Officer with the collection of outstanding debt: Local Taxation, Housing Benefits Overpayments & Sundry Debt Recovery.

Based in the Esher area, Surrey / South London. This is a contract role for initially 26 weeks from approximately 15th September and paying £25.79 per hour, less deductions for insurance, taxes and umbrella company charges (PAYE £20.16 per hour). The closing date is Friday 5 th September.

Duties will include:

• Control and reconciliation of the system.

• Provide assistance, advice and training (as required).

• Pursue the recovery of debts due in accordance with agreed procedures (Corporate Debt Policy).

• Responsible for responding to all customer enquiries, whether by email, phone or in person at reception and negotiating appropriate repayment arrangements.

• Responsible for working with external partner debt collection agency, ensuring prompt referral on ongoing liaison including Attachment of Earnings.

• Managing direct debits.

To be suitable for this role you must have experience working in an accounts receivable role in a large complex organisation, ideally a local government environment. It is essential to have a proven track record in debt management / recovery, including dealing with Debt Recovery Agents / Solicitors. Any experience with CIVICA Financials and strong A-Level will be highly desirable.