We are seeking a detail-oriented and proactive Data Support and CRM Executive to join our team within a higher education environment. This role is responsible for maintaining the accuracy, integrity, and usability of data across internal systems. The successful candidate will play a key role in supporting data-related processes, ensuring high-quality information is available to inform decision-making, engagement, and operational efficiency.
Client Details
Our client is a London-based University.
Description
- Support the management, cleaning, and maintenance of large datasets to ensure accuracy and consistency across platforms.
- Assist with data entry, updates, and quality assurance in CRM and related systems.
- Work with internal stakeholders to ensure that data supports a range of functions including communications, reporting, and operations.
- Identify and resolve data errors, duplicates, and inconsistencies using tools such as Microsoft Excel.
- Assist with importing, exporting, and transforming data for use across various systems and platforms.
- Maintain awareness of data standards and contribute to improvements in data processes and system usage.
- Communicate data-related insights and issues clearly to both technical and non-technical audiences.
- Manage multiple priorities effectively, delivering accurate work within agreed timelines.
- Collaborate with colleagues across teams to support shared data and systems goals.
Profile
- Experience working with data management systems or CRMs in a professional setting.
- Strong attention to detail with the ability to identify and resolve data discrepancies.
- Proficient in Microsoft Excel and comfortable working with structured datasets.
- Clear and confident communicator with the ability to explain technical concepts in accessible terms.
- Demonstrated problem-solving skills and a proactive approach to process improvement.
- Ability to manage time effectively, handling multiple tasks and deadlines concurrently.
- Experience in a higher education, nonprofit, or similar data-driven environment is desirable but not essential.
Job Offer
- Daily rate of circa £175 per day umbrella rate
- Temporary role, ideal for gaining experience in a London-based university.