Customer Support Specialist - First Recruitment Services : Job Details

• Position: Customer Support Specialist
• Salary: £12.50 - £13.30 per hour
• Location: Burgess Hill
• Hours: Monday - Friday, full time

Our client, an expert in their field is seeking a Customer Support Specialist on a temporary basis for 6 months.

The roles include:

• Analyse supplier and customer data regarding ordering and delivery of parts.
• Analyse and process materials returned from customers.
• Analyse customer parts requirement enquiries.
• Facilitating responses and resolve delivery problems.
• Providing exceptional customer service to customers.
• Review customer purchase orders.
• Process and maintain customer purchase orders, order entry, inputting on ERP and portal management.
• Prioritising orders with issues based on required ship dates.
• Review and action open orders.
• Resolve customer claims with the correct department.

Experience

• 2-4 years' related work experience.
• Experience in program management and customer support.
• Previous experience within a warehouse environment.
• Ability to work in a fast-paced environment.
• Ability to multi-task.
• Proficient knowledge in MS Office.

You can also expect to receive excellent benefits once you begin temping with First Recruitment Services such as:

• 24/7 access to NHS approved GP telephone support and prescription services.
• Access to the UK's largest employees discount platform.
• Specialist medical assistance and support hotline.
• Weekly pay.
• Hundreds of gym discounts.
• 24/7 access to mental health crisis support and counselling.

Due to the urgency of the role apply now for consideration.

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications, and ability to perform the duties. Position: Warehouse Operative (long term temp)

First Recruitment Services is acting as an Employment Business in relation to this assignment.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.