Customer Support Advisor - one2one Recruitment : Job Details

Customer Support Advisor

Our client, an award-winning membership body, is looking for a Customer Support Advisor to join their growing team.

The role is offered on either a full or part time basis (around 30 hours per week), with hybrid working and the opportunity for career progression.

You will be working as part of a small team offering both pro-active and reactive advice and guidance to a global membership base.

Key responsibilities include:

• Dealing with customer queries via telephone and email.
• Booking appointments and annual audits.
• Requesting both purchase orders and invoices and updating the database.
• Offering advice and guidance to customers.
• Monitor, investigate and resolve queries in a timely manner.
• Provide account management to sites around the UK and globally.
• Liaise and assist with visits from UK and International customers.
• Ensure that all customer information is up to date and accurate.

You should have at least 1-2 years’ previous administration or customer service experience, have excellent communication skills and be keen to learn.

For further details please contact one2one Recruitment Ltd.