Customer Support Administrator - Plus One Recruitment : Job Details

Are you an organised and detail-focused Administrator looking for your next long-term role? Do you enjoy keeping processes running smoothly, supporting colleagues, and making sure customers receive an efficient service? Looking for a stable, full-time position in Banbury with a well-established manufacturing business? Our client is a respected design and manufacturing company with over 25 years of success supporting customers worldwide. They're looking for a Customer Support Administrator to join their friendly team, providing essential administrative support across customer orders, documentation, and CRM systems. You'll be central to keeping the sales and service functions running efficiently, processing orders, updating records, preparing delivery paperwork, and ensuring customers are kept informed. Key Responsibilities 

• Providing general administrative support across sales and customer support functions
• Processing orders, quotations, delivery notes, and supporting documentation for UK and export customers
• Preparing and maintaining delivery paperwork, including packing lists and shipping documents
• Updating and cleansing CRM data to ensure accuracy of records
• Liaising with internal departments (production, logistics, service) to track progress and provide updates
• Generating scheduled stock lists for distributors and OEMs
• Assisting with audit preparation, reporting, and document management
• Maintaining accurate filing and record-keeping systems

 Key Skills & Experience 

• Strong administrative background with excellent attention to detail 
• Confident communicator with good written and verbal skills
• Proficient in Microsoft Word, Excel, and Outlook
• Comfortable using CRM or ERP systems (SAP or similar experience desirable)
• Highly organised, able to manage multiple tasks and priorities calmly
• Proactive and adaptable, with a hands-on approach to problem-solving

Additional Information 

• 25 days holiday + bank holidays
• Free onsite parking - Company pension scheme (5% employer / 3% employee)
• Eyecare scheme - Cycle to work scheme
• Employee assistance & wellbeing support; access to retail and leisure discounts
• Full induction and ongoing training with opportunities for career development

To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Daniel Marlow at . Alternatively, connect with us on LinkedIn via the following link: https://in/danielmarlowrecruitment/