Customer Support Administrator - Faith Recruitment : Job Details

A well-established national company with offices based in Ascot is seeking an experienced Administrator to join their dynamic and supportive team. While you will be responsible for managing the administration and support of your own large accounts, you'll also be fully integrated into a friendly and collaborative team environment.

This team values a positive work culture and regularly enjoys monthly team-building activities. It's a "work hard, play hard" atmosphere where you'll be welcomed warmly and encouraged to thrive both professionally and socially. If you're an organised and motivated administrator who enjoys being part of a fun, fast-paced team, this could be the perfect opportunity for you.

Benefits:

Competitive salary

Employee recognition scheme

Pension

Responsibilities:

• Manage the help desk for you clients taking full ownership of this
• Offer the highest level of customer care
• Processing orders
• Providing quotes
• Raising PO's
• Building relationships with clients across multi channel sources (email, Teams, phone)
• Collaborate with other departments - updating on opportunities for upselling or feedback to improve services.

Skills:

• At least 1 year experience in an office based administrative role
• CRM user
• Must have your own transport due to location
• Demonstratable customer care experience

The company offers a hybrid model of 1 day a week from home after a successful probationary periods, please apply for the position to be considered.