Customer Success Manager - Synnovis : Job Details

Are you a relationship-builder with a talent for turning service into success? We’re looking for a Customer Success Manager to champion our highest-value clients, ensuring an exceptional experience that strengthens loyalty and delivers results.

You’ll be the linchpin between our VIP customers and internal teams, leading efforts to provide tailored support, insightful performance reporting, and proactive solutions that meet — and exceed — expectations. Your mission: drive customer satisfaction, ensure contract compliance, and elevate service excellence across the board.

Who We’re Looking For

• Proven experience in a client-facing, account management, or customer success role
• Exceptional communication and interpersonal skills
• Adept at building trust and rapport across diverse stakeholders
• Detail-oriented with strong analytical and reporting capabilities
• A self-starter who thrives in a fast-paced, service-driven environment

Ready to become the face of success for our most important clients? Apply today and help us redefine service excellence

Why Synnovis?

Because every sample represents a person — and every interaction is an opportunity to make a difference. You’ll be working in a fast-paced, mission-driven environment with a team that values collaboration, care, and continuous growth.