Customer Services - Newman Office Personnel : Job Details

Job Overview

Customer Services Exec – Remote - 38 Days Holiday! 35 hour week!

An exciting opportunity has arisen to join a global organisation as part of their remote customer service team. You will need to be happy to undergo two weeks training full time at the companies central London office and be able to realistically get into London various times of the year for meetings and 121’s so only apply if this is possible.

· You will be responsible for providing an excellent customer service experience,

· Responding to customer enquiries via voice, live chat, and email.

· Providing advice on products, services, and processing customer orders over the telephone.

· You will be responsible for proactively identifying and dealing effectively with customer’s needs, adding value by offering complementary products and services, specifically focusing on an outstanding customer experience

· You will be someone with excellent verbal and written communication skills, always providing the highest quality of customer care.

· You will have a flexible approach and positive working attitude, as well as a strong understanding of the demands of working in a busy Customer Service environment’s

The Customer Services Candidate will have

· An excellent background in customer services and communication

· Have worked in an office environment of some kind

· Have GCSE English & Maths

· Be able to attend a two to three week training course in London

Newman Personnel are experiencing high volumes of cv applications at this time and so are sorry so say we are unable to contact all candidates that may apply for this role. Please assume you are unsuccessful if you do not hear back from us within 3-5 days. Meanwhile Newman Personnel are acting as an Employment Agent for this and other positions and by sending your cv you agree to us forwarding your application on and representing you for our clients roles should you be suitable. Thank you for your interest we wish all our candidates and job seekers every success!

If you are passionate about helping others and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity as a Customer Service Representative.

Job Type: Permanent

Benefits:

• Company pension
• Health & wellbeing programme
• Life insurance
• Sick pay
• Work from home

Schedule:

• Monday to Friday
• No weekends

Work Location: Remote

Reference ID: NP4280