Customer Services Advisor - Reed : Job Details

Are you looking for a new Customer Services Advisor role?

A number of clients are wishing to recruit a variety of short and long-term roles; these include temporary and fixed-term contracts, both hybrid and office based and can be full or part-time.

Main responsibilities will include:

• Receive and respond to incoming calls.
• Review each separate issue.
• Liaise with relevant departments involved. 
• Respond to customer service queries quickly and accurately.
• Contact customers and external organisations to obtain information as required.
• Notify customers of decisions.
• Follow up diary messages.
• Handle written and telephone customer complaints.
• Provide support for other Operational areas as required.
• Ensure compliance with all regulations.

If you have experience in this field or are looking for your first role, then please do get in contact with your CV.  We look forward to hearing from you!