Customer Service - Reed : Job Details

Reed Business Support, the UK’s leading specialist recruitment partner, is excited to be recruiting on behalf of our client in Staplehurst for an experienced Outbound Customer Service Executive. This is a fantastic opportunity to join a growing business that values proactive communication and customer engagement.

As an Outbound Customer Service Executive, you will play a key role in reaching out to customers to provide support, promote services, and ensure satisfaction. You’ll be part of a collaborative team focused on delivering a positive customer experience through outbound contact.

• Making outbound calls to existing and potential customers
• Following up on enquiries and previous interactions
• Promoting products and services in a professional manner
• Updating customer records accurately using internal systems
• Handling objections and resolving queries with confidence
• Working towards individual and team targets

• Competitive salary
• 25 days annual leave plus bank holidays
• Company pension scheme
• Health and wellbeing support
• Career development and progression opportunities
• Supportive and inclusive office environment

To be successful in this role, you will need to:

• Demonstrate experience gained in a similar outbound customer service role
• Have excellent communication and persuasion skills
• Be confident using IT systems and managing multiple tasks
• Be located within a commutable distance to Staplehurst
• Be available to work full-time from our office

If you're enthusiastic about customer engagement and ready to take the next step in your career, apply today to become our next Outbound Customer Service Executive!