Customer Service Executive - Hays Specialist Recruitment Limited : Job Details

?? Join a Market Leader in Innovation and Excellence ??We're working with a high-profile organisation based in Basingstoke, Hampshire, known for delivering advanced products and services across a global client base. As part of their continued growth, they are seeking a skilledKey Accounts Coordinatorto support strategic client relationships and drive operational excellence.About the RoleThis is a critical role within a fast-paced, complex business environment. You'll be responsible for overseeing the full sales order process for key national and international accounts, ensuring accuracy, efficiency, and outstanding client service.?? Key Responsibilities ??Manage end-to-end B2B sales orders for high-value clientsBuild and maintain strong relationships with key stakeholders across global accountsCollaborate with internal teams to ensure timely and accurate order fulfilmentNavigate complex systems and processes to support client needsIdentify opportunities to improve workflows and enhance client satisfactionIdeal Candidate ProfileWe're looking for someone who thrives in large, matrixed organisations and has hands-on experience with ERP systems such asSAP, Oracle, or similar platforms. You'll bring:Proven experience in a coordination or account support role within a complex business settingStrong understanding of sales order processing and client service deliveryExcellent organisational and communication skillsA proactive, detail-oriented approach to problem-solvingFamiliarity with SAP/Oracle or equivalent systems (highly desirable)What's in It for You?This is a fantastic opportunity to join a respected and forward-thinking company where your expertise will be valued. You'll benefit from:A competitive salary packageHybrid working model (Basingstoke office with flexibility)Supportive team culture and career development opportunitiesMonday to Friday working hours for work-life balance What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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