Customer Service Executive - Dynamite Recruitment Solutions Ltd : Job Details

Administrator and Customer SupportLocation: Portsmouth – fully office based position.Salary: £12.82 P/H- £13.00 per hour Hours: Monday – Friday, 9AM-5PM. Please note, this is a temporary position which is ongoing although may have potential for something more long term in the near future for those that may wish for that (nothing can be guaranteed at this stage )

Dynamite Recruitment is pleased to be recruiting for our client based in Portsmouth that are looking to recruit an experienced Customer Service Executive to join the business at this busy and demanding time. Our client provides a number of specialist service to customers and are growing considerably due to their success.

Key duties will also include:

• You will be speaking to customers on the phone, as well as via email to manage their enquiries.
• Primarily handling customer queries via webchat. 
• You will take accurate information whilst processing the details onto the system
• You will manage m emails/a busy inbox
• Administration for the compliance.
• You will complete high volumes of administration, updating spreadsheets, managing an electronic booking system , producing legal certificates and documents and updating client records with accuracy

The ideal Customer Service Administrator will have/be:

• Previous experience of managing customers via email and on the telephone/in a contact centre would be preferred.
• Previous experience using webchat is preferred. 
• Will have the ability to multitask
• Will be well organised
• Will have the ability to take down information quickly and with accuracy
• Will be fully competent in using Microsoft Word and Excel
• Will have excellent attention to detail

To be considered please submit your CV asap or call the commercial team on .