Customer Service Executive - Dynamite Recruitment Solutions Ltd : Job Details

Customer Service ExecutiveSalary: £12.27 P/H on weekdays with a higher weekend rate of £13.42 - £14.50 per hourHours: This is a full-time position working 8 hours a day between the hours of 7am and 10pm on a rota You will be required to work 1 in 4 weekends on a rota Location: Ferndown, Dorset.- Hybrid is an option after training Dynamite Recruitment are looking for an experienced,  Customer Service Executive, who will manage inbound enquiries, liaise with clients and coordinate appointments for a well-established business based in Dorset As a Customer Service Executive, your responsibilities will be: 

• Handling a large volume of inbound calls from a multitude of clients, customers and third parties. (120 per day at times )
• Scheduling/cancelling appointments, across multiple diaries. 
• Updating information on behalf of clients. 
• Managing basic customer queries. 
• Completing general administration 

The ideal Customer Service Executive will be/have:

• Call centre experience/ Call Handling/ Receptionist experience is required 
• Receptionist experience, preferably from a medical setting but not essential
• Strong organisational skills. 
• Computer/IT savvy. 
• Able to manage a heavy workload. 
• Previous experience within the medical industry would be beneficial but not essential

  To be considered, please submit your CV or contact Fran Curtis