Customer Service Executive - Insight Select Ltd : Job Details

Customer Service Executive£27,000 - £30,000 + Bonus | Longfield, Kent | Hybrid – 3 days office, 2 days homeAre you a proactive and customer-focused professional with a passion for delivering exceptional service in a fast-paced, technical environment? We are working with a leading manufacturer that supplies cutting-edge safety systems across the UK – and they’re looking to expand their team with a Customer Service Executive.The Role

• Acting as the first point of contact for a key group of business customers
• Coordinating fittings, quotes, returns, and contract rollouts
• Maintaining systems and CRM to keep all records up to date and accurate
• Working closely with internal departments (Sales, Engineering, Operations) and third parties to ensure smooth delivery of services
• Supporting the wider team with order processing, technical admin, and coordination

Essential Skillset

• At least 3 years’ experience in a customer service or account support role
• B2B experience is highly desirable
• Confidence using systems (Navision/CRM experience is ideal but not essential)
• Confidence using systems (Navision/CRM experience is ideal but not essential)

Package

• £27,000 - £30,000 per annum
• Annual bonus
• Hybrid working – 3 days in office, 2 days from home
• Monday – Friday – 8:30am – 5:30pm