Customer Service Coordinator - Bridge Recruitment UK Ltd : Job Details

Customer Service Coordinator Location: Birmingham. Salary: GBP32,000 per year Hours: Monday - Friday, 8.30am - 4.30pm. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for two experienced Customer Service Coordinators role to join their ever-expanding team. Responsibilities of the Customer Service Coordinator: · Process sales orders and maintain order data · Handle customer enquiries from order to delivery · Advise customers of order status, changes and supply issues · Liaise and interact with other departments to ensure: o effective order progression o effective problem resolution o accurate customer feedback · Perform customer verifications · Perform general office duties and project work as required Requirements of the Customer Service Coordinator: · Excellent telephone manner · Strong communication skills (verbal and written) · A strong customer service approach · A committed team player · A confident user of standard MS Office applications (Outlook, Word, Excel) · Familiar with CRM systems (ideally Salesforce) · A proactive approach to work and problems If you feel like you meet the above criteria for the Customer Service Coordinator role, then please apply now!