Customer Service Coordinator - Immediate Start - Office Angels : Job Details

Job Title: Customer Service Coordinator

Contract Type: Ongoing - Office Based

Working Pattern: Full Time Monday to Friday 9am - 5:30pm

Salary: £13 ph

Location: Burgess Hill - Car driver ideally required

Start Date:Candidates must be available to start ASAP

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where your communication skills can shine? If so, we have the perfect opportunity for you!

Key Responsibilities:

• Responding to Enquiries: Quickly and professionally address customer inquiries, providing accurate information and solutions.
• Order Processing: Handle customer orders with precision, following company procedures to ensure accuracy and efficiency.
• Client Communication: Maintain regular contact with clients, offering updates and support throughout their journey with us.
• Internal Coordination: Work closely with internal teams to align production schedules with customer expectations, ensuring smooth operations.
• Post-Delivery Follow-Up: Gather feedback after deliveries to ensure our clients are satisfied and ready to share their positive experiences.
• Record Keeping: Keep detailed records of all client interactions to maintain high service standards and facilitate future communication.
• Online Support: Assist with online order handling and general service queries, enhancing the overall customer experience.

What We're Looking For:

• Strong communication and interpersonal skills.
• Attention to detail and the ability to process orders accurately.
• A proactive approach to problem-solving and client engagement.
• Experience in customer service administration.
• A team player mentality with the ability to collaborate effectively across departments.
• Proficiency in using customer service software and tools.

Next Steps:

• Apply today, the client is looking for someone to interview immediately and start asap!
• Please apply today with your up to date CV and contact details
• If you have trouble uploading your CV, please email it to and put the job title as the subject

Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team:

• Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
• Eye care vouchers and money towards glasses should you require them for VDU purposes
• We can search for permanent work whilst you're in assignments and offer expert interview support and advice
• Weekly pay
• Pension scheme option (with employer contributions)
• 28 days paid annual leave (Based on a weekly accrual)

By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond.

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 72 hours of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.