Customer Service Assistant/Reception - Ritz Recruitment Ltd : Job Details

Temporary Customer Service Assistant/Reception – Lewisham, SE13

£13.15ph – 5 days a week including most weekends, 40 hours a week -Immediate start!

Be the Heart of a Vibrant Student Community

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, people-focused environment? Work within this buzzy student accommodation where no two days are the same!

We’re looking for an enthusiastic and proactive team player to help provide support in day-to-day operations of the property and to play a vital role in creating a place residents are proud to call home.

What you'll do:

• Provide a warm, professional front-of-house service that always goes the extra mile
• Complete administrative tasks including logging of maintenance requests, updating the database
• Assist with summer community preparations including move in and move out process
• Handle sales and leasing activities which may include chasing outstanding rent, conducting viewings, enquiries and renewals
• Support resident events that bring people together and build community
• Be the first line of response for queries and issues including post and parcel management
• Maintain strong relationships with
• Assist with marketing activities, from leafleting to open days

What we're looking for:

• A customer service star with experience in either student accommodation, hospitality, property, or a people-facing role
• Self and culturally aware and able to adapt relationship building, communications and negotiation skills
• Organised, adaptable, and comfortable working autonomously
• A team player with strong communication skills and genuine enthusiasm for making a difference

If you’re ready to help shape a community and be a part of something meaningful, then we want to hear from you.

(RitzRecEmpBus)