Customer Service Assistant - Ritz Recruitment Ltd : Job Details

Customer Service Assistant, £13p/h- Edinburgh, EH6 

Immediate Start, Weekly Pay - PAYE 

A growing property company requires a customer focused customer service assistant to deliver the on-site operations at one of their apartment buildings in Edinburgh.

Working as part of a team, you will play a pivotal role in ensuring the residents receive an excellent level of service. Working 40 hours a week Monday to Sunday for a minimum of 4 weeks.

Duties will include:

• Face to face customer interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home.
• Responding to resident enquiries over the phone and via email.
• Booking in prospective residents for viewings and keeping them up to date with progress.
• Updating the work-flow calender with resident viewings
• Key Management and arranging access to properties for third parties (agents, contractors, inventory clerks).
• Inspections of communal areas including cleanliness, hazards or health and safety issues, lighting and following through to ensure completion.

Requirements

• Previous Customer Service, Reception, Front of House.
• Experience within property, hospitality, travel or similar would be an advantage.
• Strong written and verbal English skills.
• Passionate about customer service.
• Ability to build relationships.
• Self-motivated and able to work alone.

Apply now!

(Ritz Rec Emp Bus)