Customer Service Assistant - Robert Half : Job Details

We are seeking a motivated and detail-oriented individual to join our client's team as a Customer Service Support & Administrative support. If you're passionate about delivering exceptional customer experiences and thrive in a dynamic environment, this is the right role for you.

Based in Wigan - Hybrid working.

4-5 month assignment - might go permanent.

Responsibilities:

• Respond to customer inquiries via email, phone, and chat.
• Accountable for timely and accurately inputting PO information into Oracle.
• Coordinates customer requested ship dates with Production, Production scheduling, Material Planning, and Inventory Control department to achieve mutually acceptable ship dates.
• Escalation of Material / Capacity / Quality Constraints.
• Monitors open order reports and makes inquiries on orders that may present production problems for customers affecting on time delivery to customer requested in planned dates.
• Maintain a positive and professional attitude with clients and colleagues.
• Regular review of the customer demand patterns, forecast and delivery performance to optimise Inventory Planning parameters.
• Regular review of customer demand patterns, forecasts, and delivery performance to optimise inventory planning parameters.

Asap start.

Free onsite parking.

Weekly pay.

Apply now to hear more!

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.