Customer Service Assistant - The Recruitment Co : Job Details

Customer Service AssistantTemporary DaventrySalary £12.50 per hourThursday 2nd May- Friday 3rd May on Job trainingTuesday 7th May- Friday 10th May on Job coverOur longstanding client are requiring holiday cover for their offices in Daventry. Full on the role training will be given. You will be assisting with the regular customer base who order products via the customer service desk.The Role

• Process and respond to customer orders and enquiries
• Understand and organise transportation via our 3rd Party distributor
• Invoice customer deliveries
• Stock Control and new stock input
• Ordering - of new stock
• Liaise with, and support Business Development/sales team
• Record all prices/price quotes
• Managing house accounts and smaller accounts.
• Produce sales reports and gap analysis for Commercial Managers
• Keep records of customer interactions, process customer accounts and file documents
• Assist with Daily Banking
• Keep sensitive information and financial records private and confidential
• Monitor and action website enquiriesPerson specification
• Customer service experience
• Confident communication skillset with customers and colleagues on the telephone, Teams and face to face.
• IT skills on Word, Excel, PowerPoint and the internet
• Clean Driving Licence
• Confidence to learn new Operating Systems, NAV/EIS
• Flexibility in the workplace
• Ability to work independently and with the team

Please apply online with an up to date CVCordant People are an equal opportunities employer

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.