Customer Service Advisor / Repairs Administrator - Hays Specialist Recruitment Limited : Job Details

Your new companyAn opportunity to support a local government organisation where they strive to provide exceptional services to our community. My client is currently seeking a motivated and detail-oriented customer service advisor to support the repairs team to ensure a smooth operation.Your new role

• Coordinate and schedule repair and maintenance tasks
• Liaise with customers, contractors, suppliers, and internal teams to ensure timely completion of work
• Maintain accurate records of all repair activities and update relevant databases
• Handle enquiries and provide excellent customer service to residents and stakeholders
• Assist in the preparation of reports and documentation

What you'll need to succeed

• Proven experience in administrative roles
• Experience using Northgate desirable
• Strong customer service and compliant handling skills
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Ability to work independently and as part of a team.

What you'll get in returnTraining and support Friendly work environmentParking on-site Possibility to go permanent for the right candidateWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk