Customer Service Advisor - Office Angels : Job Details

�? Customer Service Advisor - Brighouse | Up to £33,000 + Benefits | Full-Time, Permanent �?

We're proud to be partnering with a well-established business based in Brighouse, currently seeking a dedicated and enthusiastic Customer Service Advisor to join their growing team.

This is a full-time, permanent role working Monday to Friday, 8am-5pm, offering a competitive salary of up to £33,000 per annum, plus a range of benefits.

• Competitive salary up to £33,000 per annum
• 25 days holiday plus bank holidays
• Discounts on gym memberships and retailers
• A supportive and collaborative working environment
• Opportunities for career development and progression
• Additional company benefits
• No weekend work - enjoy a healthy work-life balance

As a Customer Service Advisor, you'll be the first point of contact for customers, providing outstanding support across multiple channels. Your day-to-day responsibilities will include:

• Responding to customer queries via phone, email, live chat, and social media
• Managing aftersales queries and resolving issues efficiently
• Handling complaints with empathy and escalating when appropriate
• Accurately logging information and updating internal systems
• Ensuring a high level of customer satisfaction through professional service

• Previous experience in customer service is essential
• Experience in aftersales support or complaint handling
• Strong communication skills and a customer-focused approach
• Excellent attention to detail and ability to multitask

If you're ready to bring your customer service expertise to a company that truly values its team, we'd love to hear from you.

?? Apply now or contact us for more information!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.