Customer Service Advisor - Reed : Job Details

Role: Customer Service AdvisorLocation: Christchurch (Hybrid working)Salary: £26,210per annumHours: Monday to Friday, starting between 8:00am and 9:45am, ending between 4:30pm and 6:15pm. Saturday shifts are 1 in 6 from 8:00am to 4:30pm.Start Date:Monday 13th October 2025 Transport: Own vehicle or live within commuting distance Are you passionate about customer service and seek a fulfilling career? We would love to hear from you!

As a Customer Service Advisor, you will be the first point of contact for customers, providing them with outstanding service and support. You will handle enquiries, resolve issues, and ensure a positive customer experience.

• Maintain a high level of organisation and attention to detail, even under pressure.
• Capable of multitasking, efficiently handling high volumes of telephone calls and emails.
• Possess previous experience in a call centre or customer service role.
• Confident in phone communication, with exceptional communication skills.
• Convey information clearly and simply.
• Demonstrate natural empathy and a talent for positively impacting our travel customers

Next Steps:If you are passionate about delivering exceptional customer service and want to be part of a supportive team, we would love to hear from you. Please submit your application online to be considered.