Customer Service Advisor - K.A.G. Recruitment Consultancy Ltd : Job Details

K.A.G. Recruitment are delighted to be working with our client, an Industrial Supply partner who are looking to recruit a Customer Service Advisor to join their existing team based in Carlise.

Do you have experience in Customer Service? Are you looking to join a reputable organisation who are experiencing high levels of growth? If this sounds like you, please read further.

Job title: Customer Service Advisor

Location: Carlise

Salary: 26,000 – 28,000

25 days holiday plus bank holidays, holiday Buy-back scheme plus 1 day wellbeing day, Cycle to work scheme, Life Assurance, Income protection scheme and Employee assistance scheme.

Job type: Permanent

Hours: Monday – Friday 8:30am - 5:00pm

About the role:

As the Customer Service Advisor you will be responsible for delivering high quality customer service to clients at all times, contacting customers, processing orders, expediting supplier orders and resolving issues. You will be at the forefront of the business and play a crucial role in ensuring company values are demonstrated.

Key responsibilities:

• Outbound customer service calls to existing customers and prospect new business. Provide quotes, promote sales, and address general inquiries
• Provide support and product/service information to customers
• Processing orders, quotations and follow ups in CRM system and expediting supplier purchase orders
• Resolving customer queries &
• Assist in booking customer service appointments for our ASM
• Fulfil any administration and coordination duties

Requirements:

You will have previous experience within a similar Customer Service/Administration office environment, an excellent communicator who is able to display verbal and written communication with great attention to detail.

This is more than just a Customer Service opportunity; it is an opportunity for you to be at the forefront of one of the UK’s leading Engineering companies. Don’t miss out on this exceptional opportunity to advance your career. Apply now and let us turn your passion for providing outstanding customer service into a rewarding profession.