Customer Service Advisor - Search : Job Details

Job Title: Customer Service RepresentativeLocation: NewcastleSalary: £13 per hourJob Type: Temporary, full timeAbout the Role: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team on a temporary basis in Newcastle. This role is perfect for someone who enjoys interacting with customers and providing exceptional service.

Key Responsibilities:* Handle inbound customer calls* Respond to customer inquiries via email and phone* Provide accurate information and resolve customer issues promptly* Maintain and update customer records in the CRM system* Assist with processing orders and managing customer accounts* Collaborate with team members to ensure customer satisfactionRequirements:* Previous experience in a customer service role preferred* Excellent communication and interpersonal skills* Ability to handle difficult situations with tact and professionalism* Strong organizational skills and attention to detail* Proficiency in using CRM systems and Microsoft Office* Ability to work independently and as part of a teamBenefits:* Opportunity to gain valuable experience in a dynamic environment* Supportive team and positive work culture

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age