Customer Service Advisor - red recruitment : Job Details

Do you have previous telephone handling or customer service experience? Are you looking for temporary work?

Red Recruitment is recruiting Customer Service Advisors on behalf of our client who are one of the UK's largest, most-trusted, vet-run suppliers of veterinary medication and animal products licensed in the UK. This position is temporary for 6 weeks and the hourly rate is £12.33 per hour.

In order to be considered for this position, you must hold a full UK driving licence.

The start date for this position is Monday 19th May.

Benefits, Culture and Package for a Customer Service Advisor:

• Salary: £12.33 per hour
• Hours: Monday - Friday, 8.45am - 5.15pm
• Contract Type: Temporary, 6 weeks
• Start date: Monday 19th May
• Location: Keynsham
• Full training is provided
• Free parking
• Dogs in the office
• Regular social events

Key Responsibilities of a Customer Service Advisor:

• Dealing with inbound calls from customers and assisting them with their order enquiries and general questions
• Helping customers who are chasing their prescriptions
• Responding to email enquiries
• Liaising with company suppliers to arrange collections, deliveries, item repairs and more
• Communicating with delivery drivers and vets regularly to chase prescriptions and deliveries

Key Skills and Experience of a Customer Service Advisor:

• Full UK Driving Licence
• Experience working in a customer service environment (contact centre, receptionist or call handler)
• Confident and friendly telephone manner, with the ability to adjust your tone when dealing with elderly customers
• Ability to work as part of a team with a good work ethic
• Ability to build and maintain customer relationships

If you have the relevant skills and experience required and are interested in this position, please apply now!

Red Recruitment (Business)