Customer Service Advisor - Huntswood : Job Details

Join an Exciting Customer Service Project in Financial Services - Apply Now!

Are you a customer service professional with experience in financial services? Looking for your next exciting opportunity? Huntswood is hiring Customer Service Advisors to support a major project within the commercial division of a leading financial institution.

If you're passionate about delivering outstanding service, thrive in a target-driven environment, and have excellent communication skills, we want to hear from you!

You'll be providing proactive support via phone, chat, and email as they navigate changes to their financial products and payment services. This will involve reaching out to customer over the phone as well as dealing with inbound communcation.

Enjoy the best of both worlds-a newly refurbished, collaborative office space set in the stunning Cheshire countryside. You'll start full-time in the office for training (5-6 weeks), then transition to a hybrid model with just 2 days a week in the office.

• Start Date: Monday, 2nd June
• Day Rate: £155 (via Husp Umbrella only - we'll help you get set up)
• Location: Knutsford, Cheshire
• Hours: 35 hours/week, Monday to Friday, shifts between 8am-7pm
• Contract: Initial 6-month contract

• Work with a renowned financial services brand
• Gain valuable experience in a professional, fast-paced environment
• Build a long-term relationship with Huntswood, opening doors to future opportunities

• Previous call centre customer service experience in financial services
• Experience in commercial banking is a plus
• Strong communication and interpersonal skills
• Comfortable working to targets and KPIs
• High attention to detail and ability to manage multiple systems
• Proficiency in MS Office, especially Word

Huntswood is an organisation born of the desire to make a positive difference and key to that are people in the organisation. So, if you want to join this growing team of excellent associates and make a positive difference apply now!

In February 2024, Huntswood become part of the ResultsCX organisation. ResultsCX is a leading provider of transformational CXM (Customer Experience Management) services to global brands, including Fortune 100 and 500 firms. By partnering with Huntswood, ResultsCX expands its service capabilities in the BFSI (Banking, Financial Services, and Insurance) sector, and strengthens connections with leading energy and water companies in Utilities.

To help you stay safe in your job search Huntswood will onlyask for contact details via email when first contacting you and not any other personal details.

Huntswood, A Results-CX company is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, colour, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.