Customer Service Advisor - Search : Job Details

Customer Service Advisor - £26,000 - Manchester City Centre, M3 - Monday to Friday hours - Hybrid - (2 days per week from home)

Due to an expansion in our Facilities Business we are pleased to be expanding our Customer Service team in our stunning Manchester City Centre office!

For the role of Customer Service Advisor you will receive:

• A basic salary of £26,000
• Stunning offices in Manchester city centre (M3) with amazing amenities
• 22 days holiday plus bank holidays
• Holiday buy/sell scheme
• Car Salary Sacrifice
• Critical Illness Insurance (employee and partner)
• Dashly
• Dental Insurance
• Employee Assistance Programme (EAP)
• Health Assessment*
• Healthcare Cash Plan
• Life Assurance
• Partner Life Assurance
• Payroll Giving
• Pension
• Peppy
• Permanent Health Insurance
• Private Healthcare*
• Switchd
• Travel Insurance
• Tree planting

If you're based in the Manchester area and looking to build a career in Customer Service, this could be job for you!

The role of Inbound Customer Service Advisor involves speaking to our existing business clients via email and phone primarily dealing with facilities management enquiries and scheduling appointments for repairs

For the role of Customer Service Advisor we require:

• People with energy, who are have experience of delivering exceptional service over the phone and email
• The ability to deal with inbound calls and emails
• Facilities Management experience is preferred but not essential
• A person with a positive attitude, and outgoing personality based in the Manchester area

Sound like your ideal role, don't hesitate and apply now with your CV for immediate consideration!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.