Customer Service Advisor - Facilities Helpdesk - Pertemps Scotland : Job Details

Pertemps are recruiting for a Facilities Helpdesk Advisor to join our public sector client in the city centre of Edinburgh on a temporary basis.Role - Facilities Helpdesk AdvisorLocation - City Centre of EdinburghHours - Monday - Friday between the hours of 0800 - 1700 (36 hours per week)Duration - 6 months initially with possible extensionRate of Pay - £13.48 per hourStart date - ASAPThe successful candidate will be joining an established team and will be carrying out, but not be limited to:

• Answering calls from customers and responding to online contacts
• Logging all relevant information
• Using appropriate systems to process service requests or for updates
• Providing updates to customers on progress
• Any other tasks as required

You should have a proven track record in a similar role, have strong communication skills and excellent attention to detail.If you are interested in this role, please apply online immediately.