Customer Service Administrator Temp to Perm - Office Angels : Job Details

JOB TITLE: Customer Service Administrator

LOCATION: Ashford, Kent

SALARY: £12ph to £13ph

TERM: Temp to Perm

HOURS: Monday to Friday, 9am to 5.30pm

START: Immediately

Office Angels are proud to be working with this successful company who year on year have seen an increase in business and expansion in the team. This role is as a result of this extra workload and the business doing so well, so a great time to join!

This is a temporary role starting immediately, however this could become a permanent position for the right candidate. The team look for confident communicators with a strong telephone manner, the rest can be taught.

The day to day duties in your new job could be:

• Answering inbound Customer Service calls
• Processing sales orders
• Answering product queries
• Responding to web enquiries, including processing web orders
• Resolving invoice and account enquiries
• Liaising with couriers via telephone and website on outgoing and incoming deliveries
• Coordinating returns and refunds
• Answering webchat enquiries
• Processing incoming payments, managing refunds, cheque processing

We'd love to speak to candidates who have:

• Experience in a Customer Service focused role
• Strong communication skills
• Good IT skills to learn new systems
• A team player with a can-do attitude

Next steps…

If you're interested in this position and have the skills and attributes listed above then please apply today.

* Please note if you're suitable and your skills match the role you'll receive an e-mail from us. Remember to call us on ASAP/within 24 hours to discuss the position in further detail with Pippy or Lindsay. We look forward to your application. This is a Temporary role starting immediately so please only apply if you can start work within a few days' notice.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.