Customer Service Administrator - Reed : Job Details

Job Title: Customer Service AdministratorLocation: Deeside, North WalesSalary: Up to £27,625 Per AnnumContract: Full-time, Permanent

Join a market leader in sustainable packaging as a Customer Service Administrator based in Deeside, North Wales – now offering a competitive salary of up to £27,625!

Our client is driven by their core values: Care, Value, and Challenge. As a Customer Service Administrator, you’ll be at the heart of the business, supporting Sales Managers and ensuring a smooth journey for customers from order to delivery.

• Act as the key point of contact for Sales Managers and customers
• Handle enquiries, manage stock requirements, and liaise with purchasing
• Monitor aged stock and coordinate with Production on order updates
• Communicate lead times clearly across departments
• Build strong relationships with key clients and resolve issues efficiently
• Generate bespoke reports and support Finance with account queries
• Promote the business and its expertise to support sales activity

• Proficiency in MS Office (Word, Excel & Outlook)
• SAP experience is a plus, but full training will be provided!
• Previous customer service experience, ideally in a manufacturing setting
• Confident communicator via phone and email
• Strong admin skills and a collaborative mindset

If you're ready to make a real impact in a company that values sustainability and service, we want to hear from you!

Apply now using the link or reach out directly – interviews are happening soon!