Customer Service Administrator - RELOcruitment : Job Details

Looking for your next step in a fast-moving, global industry? The removals and relocation sector is a dynamic, growing market - and this is your chance to break into it with one of the best names in the business!

Our client, an award-winning international removals and storage specialist, is seeking two Customer Service Administrators to join their friendly, professional team in Basingstoke.

Why This Role?

• Exciting niche industry with global reach
• Work for a top-rated, award-winning company
• Be part of people’s relocation journeys all over the world
• Build a long-term career with genuine progression potential

About You

• Strong background in customer service (industry experience is a bonus, not essential!)
• Confident communicator, ready to be the friendly voice guiding customers through their moving experience
• Problem-solver with a passion for helping people
• Organised, proactive, and able to multi-task in a busy office environment
• Positive attitude and a team player mindset

What You'll Do

• Be the first point of contact for customers during their relocation journey
• Manage calls, emails, and chats with professionalism and care
• Upsell additional services where appropriate
• Track customer satisfaction and encourage online reviews
• Deliver a seamless customer experience from start to finish

This is more than just admin - it’s about becoming part of a specialist industry that helps people move their lives across the globe.

Ready to take the first step into this exciting sector? Apply now!