Customer Service Administrator - Rubicon People Partnership : Job Details

Customer Service Administrator, Poole, £25,000

The purpose of this role: 

As Customer Service Administrator, you'll handle all customer inquiries and be at the forefront of our client’s commitment to providing outstanding service to the customers.

Background & Benefits:

Rubicon’s client is a well-established business based in Poole who are known for their staff retention.

As Customer Service Administrator you’ll enjoy a competitive basic salary, hybrid working, 25 days holiday + Bank Holidays, free parking plus many more benefits….

As Customer Service Administrator you will: 

• Respond promptly and effectively to customer enquiries via phone and email
• Assist customers with product information, orders, billing inquiries, and issue resolution
• Ensure a positive customer experience by actively listening to their needs and concerns
• Collaborate with other team members to resolve complex customer issues
• Maintain accurate records of customer interactions and transactions

As Customer Service Administrator you will have: 

• Excellent communication skills, both verbal and written
• Strong problem-solving abilities with a focus on finding solutions
• Ability to work effectively in a fast-paced environment and multitask efficiently
• Previous experience in customer service or a related field is preferred but not required
• Proficiency in basic computer skills and familiarity with CRM systems

Interested? 

Rubicon Recruitment are working with our client on an exclusive basis. We are committed to submitting suitable candidates for this Customer Service Administrator vacancy ASAP, so please apply quickly via this advert, or for more information call Amber or Dominika at Rubicon.