Customer Service Administrator - Reed : Job Details

Business Administrator – Kinning Park 

Salary £24000 - £28000 DOE

Are you an experienced Administrator with excellent Customer Service skills? We are currently recruiting for a Business Administrator to join a successful team in Rutherglen.

The ideal candidate will have a can-do attitude, someone who has the drive to succeed in a fast-paced environment, where accuracy and attention to detail are key.

Key Responsibilities include...

• Answer phone calls and emails professionally and in a timely manner
• Provide a pro-active approach to customer service
• Provide administrative support to our sales team to maximising their productivity
• Learning our order process system
• Create quotations
• Process orders accurately and in a timely manner
• Manage customer expectations throughout the order process, making them aware of any extended lead times
• Work with customers to progress orders, arranging payments and sending order confirmations
• Check the progress of orders with suppliers and our inhouse production to ensure customers are aware of any delays immediately
• Client record housekeeping

Skills and experience required

• Personable
• Motivated & Pro-active
• Excellent attention to detail
• Good organisation skills
• Computer literate with good Excel and Outlook skills
• Hardworking, can-do attitude.
• Excellent organisational and communication skills
• Professional telephone manner to deal with clients and suppliers
• Able to work well as part of a team
• Able to work well under pressure

If this sounds like an opportunity you would be interested in, please send your CV to