Customer Service Administrator - Copperfield Recruitment Ltd : Job Details

Customer Service Administrator - £25,000 based in Shepperton, MiddlesexThis is a great opportunity for a Customer Service Administrator to join an extremely well established and successful company.Duties/attributes: · Answering phone calls and responding to emails from customers.· Scheduling repairs & maintenance visits for remote located engineers.· Processing engineer job sheets promptly.· Preparing quotes and despatching to customers.· Creating and sending out invoices to customers.· Chasing up outstanding repair quotes.· Updating engineer schedule.· Customer service experience in a challenging environment.· Knowledge & experience of using Microsoft applications such as word & excel.· Excellent communication skills, you will need to liaise directly with engineers, experience in a similar environment is preferred.· Experience in working in a busy office environment.. Can work well under pressure and prioritise workload.Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you.Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.